Prizes & awards

AlmavivA receives the award for strategy and technology applied to the segment of CRM BPO Services for the implementation of solutions based on Almawave proprietary technology, enhancing the power of natural language to support Customer Experience and have new multi-channel processes step forward higher levels of efficiency.

Almawave receives the Italian National Winner Award, - the award of cross-border and cross-sector business excellence at a European level, among 2,753 outstanding firms short-listed as “Ones to Watch”.

Almawave is selected out of 20,000 companies in 33 Countries for the award addressing outstanding enterprises at a national level.

Almawave receives the award acknowledging the best firm focussing in the promotion of language technologies for an “smart, multi-language and interactive” world.

With the project “Iride® Speech Analytics Real Time” – based on Almawave proprietary technology and implemented in one of Vivo customer support operations centers – AlmavivA do Brasil receives the award for companies in the Country giving a boost in value and innovation of the Digital Customer Management segment development.

The success case on accounting processes for the customer Sky, implemented with the solution Front-End Iride® CM based on Almawave proprietary technology, receives the award to Latam CRM company best practices.

Almawave receives the award for innovative technology enabling Contact Center Business Process Outsourcing Management.

The success case for the customer Caixa Seguradora with the solutions Iride® CM and Iride® TEXT ANALYTICS receives the award for companies in the Country giving a boost in value and innovation of the Digital Customer Management segment development.

Almawave receives the Disruptive Innovation Companies Award – the MIT Technology Review Award, Italian Edition, to the Italian Top 10 disruptive companies for innovation, technology leap or new business model.