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Prizes & awards
The results achieved by Almawave in the fields of technology and natural language have been awarded in local and international competitions.
Best Practices 2020 Award – Frost & Sullivan Excellence, Competitive Strategy Innovation & Leadership in Contact Center Outsourcing Services Industry, Latin America
AlmavivA receives the award for strategy and technology applied to the segment of CRM BPO Services for the implementation of solutions based on Almawave proprietary technology, enhancing the power of natural language to support Customer Experience and have new multi-channel processes step forward higher levels of efficiency.
European Business Awards - Digital Technology, National Winner Award Category
Almawave receives the Italian National Winner Award, - the award of cross-border and cross-sector business excellence at a European level, among 2,753 outstanding firms short-listed as “Ones to Watch”.
Ones to Watch- Digital Technology Category
Almawave is selected out of 20,000 companies in 33 Countries for the award addressing outstanding enterprises at a national level.
LT-Innovate Award – Outstanding Innovation & Technological Excellence Category, LT – Language Technology Industry Association
Almawave receives the award acknowledging the best firm focussing in the promotion of language technologies for an “smart, multi-language and interactive” world.
XIX Prêmio ABT Award - “Innovation and Technology Solutions” Category
With the project “Iride® Speech Analytics Real Time” – based on Almawave proprietary technology and implemented in one of Vivo customer support operations centers – AlmavivA do Brasil receives the award for companies in the Country giving a boost in value and innovation of the Digital Customer Management segment development.
Prêmio CIC Brasil ClienteSA
The success case on accounting processes for the customer Sky, implemented with the solution Front-End Iride® CM based on Almawave proprietary technology, receives the award to Latam CRM company best practices.
Frost & Sullivan Best Practices Award – Competitive Management BPO - Europe, Enabling Technology - Leadership Award
Almawave receives the award for innovative technology enabling Contact Center Business Process Outsourcing Management.
XVIII Prêmio ABT Award
The success case for the customer Caixa Seguradora with the solutions Iride® CM and Iride® TEXT ANALYTICS receives the award for companies in the Country giving a boost in value and innovation of the Digital Customer Management segment development.
MIT Technology Review Italy Award
Almawave receives the Disruptive Innovation Companies Award – the MIT Technology Review Award, Italian Edition, to the Italian Top 10 disruptive companies for innovation, technology leap or new business model.