“Artificial Intelligence is capable of establishing an omnichannel dialog in the simplest and most intuitive way, starting both from text and voice. This allows us, not only to provide our customers with information and assist them operationally, but also to listen to them, anticipating needs and problems in respect of their privacy.

Only by automating and transforming processes that involve a strong use of human beings, can the use of AI be a truly decisive resolution”, said Almawave Product Manager Vincenzo Sciacca, who opened AI WEEK this morning, the event which, through 15 May, involves managers, entrepreneurs, students and enthusiasts of new technologies in the discovery of AI through applications useful for improving the quality of life for people and operations for organizations.

Find out more about the calendar of AI Week.


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