I report degli analisti
Un posizionamento conquistato con la qualità del nostro impegnoChina Summary Translation: 'Hype Cycle for Data Science and Machine Learning, 2018'
ARCHIVED 30 October 2018 | ..deployment and insight sharing). Figure 1 shows Gartner's 2018 Hype Cycle for data science and machine learning. Hype Cycle for Data Science and Machine Learning...Microsoft; RapidMiner; SAP;...
Analysts: Melody Chien, Peter Krensky
Hype Cycle for Imaging and Print Services, 2018
ARCHIVED 24 July 2018 | ...20% to 50% of target audience Maturity: Early mainstream Sample Vendors: Almawave; Cambridge Semantics; Clarabridge; Digital Reasoning; IBM; KNIME; Lexalytics...
Analysts: Lai-ling Lam, Kristin von Manowski
Hype Cycle for Data Science and Machine Learning, 2018
ARCHIVED 23 July 2018 | ...20% to 50% of target audience Maturity: Early mainstream Sample Vendors: Almawave; Cambridge Semantics; Clarabridge; Digital Reasoning; IBM; KNIME; Lexalytics...
Analysts: Peter Krensky, Jim Hare
Hype Cycle for Analytics and Business Intelligence, 2018
ARCHIVED 20 July 2018 | ...20% to 50% of target audience Maturity: Early mainstream Sample Vendors: Almawave; Cambridge Semantics; Clarabridge; Digital Reasoning; IBM; KNIME; Lexalytics...
Analysts: Jim Hare, Kurt Schlegel
Competitive Landscape: Customer Management BPO, Worldwide
ARCHIVED 18 July 2019 | Service providers need a focus on competitive advantage, M&A and risk profiling to succeed in both traditional and digital services in a hypercompetitive market. CM BPO service providers should align capabilities and functionality with key competitive strategies that help differentiate services.
Analysts: TJ Singh
The Gartner CRM Vendor Guide, 2018
ARCHIVED 31 May 2018 | …Corporate Social Partner Search Hosted community Vendors include: Agent IQ Almawave (Iride CRM) Aptean — Knova AnswerDash Astute Solutions (Astute Knowledge)...conduct briefings where appropriate. Vendors include: Altitude Software Almawave Amazon (Echo) Apple (Siri) Aspect Mila Automation...
Analysts: Nadine LeBlanc, Mark Lewis, Julian Poulter, Saul Judah, Rob Dunie, Jenny Sussin, Ilona Hansen, Melissa Hilbert, Twiggy Lo, Adnan Zijadic, Jason Daigler, Penny Gillespie, Mike Lowndes, Sandy Shen, Yanna Dharmasthira, Christina Klock, Jim Davies, Michael Maziarka, Todd Berkowitz, Theodore (Tad) Travis, TJ Singh, Bern Elliot, Gene Phifer, Drew Kraus, Steve Blood, Ed Thompson, Patrick Sullivan, Melissa Davis, Gareth Herschel, Jim Robinson, Jeff Freyermuth, Olive Huang, Guneet Bharaj, Kensuke Kawabe, Michael Maoz, Brian Manusama, Adam Sarner
China Summary Translation: 'Competitive Landscape: Speech-to-Text Applications'
ARCHIVED 13 April 2018 | ...require AI programming skills to use. Amazon Lex uses ASR for converting speech to text and NLU to recognize the intent of the text. The combination of these...Magnetofono 2.0 Clarify/U.S. Clarify Speech Analytics Google/U.S. Google Cloud Speech...
Analysts: Adrian Lee
Clarify Strategy and Tactics for Artificial Intelligence by Separating Training and Machine Learning
ARCHIVED 14 March 2018 | ... Pendo Systems, RavenPack, Smartlogic, Wolfram Research Speech to text Almawave, Amazon, Baidu, Clarify, Fractal Analytics, Google, IBM, NICE, Nuance,... Speechmatics, Xiaio, Yactraq Mining and indexing audio calls Almawave, CallMiner Eureka, Chorus, Clarabridge, Cogito, Deepgram, Fractal...
Analysts: Anthony Mullen, Magnus Revang, Erick Brethenoux
Competitive Landscape: Speech-to-Text Applications
ARCHIVED 12 March 2018 | ...profiles in the scope of this document. Company/Headquarters STT Application Almawave/Italy Iride Voice BigHand/U.K. BigHand Speech Recognition Cedat 85/Italy...
Analysts: Adrian Lee, Anthony Mullen
Market Guide for Key Customer Management BPO Service Providers
ARCHIVED 13 February 2018 | ...solutions with advanced big data analytics services, which is provided by Almawave, an associate company. The company has a portfolio of IT solutions, characterized...
Analysts: TJ Singh, Misako Sawai, Brian Manusama
Market Guide for Customer Management BPO Service Providers
02 July 2020 | ...services and real-time speech analytics, provided by its associate company — Almawave. AlmavivA Group has a growing presence in Brazil and the rest of Latin...
Analysts: Jaideep Thyagarajan, TJ Singh, Deborah Alvord
Market Guide for Speech-to-Text Solutions
22 April 2020 | ...PSW (PerVoice Subtitling Workstation), FlyScribe Almawave (consisting of Almawave do Brasil, Almawave USA, and PerVoice) is a European vendor for speech...Utilities Wholesale Trade Others AISpeech
Analysts: Anthony Mullen, Bern Elliot, Adrian Lee
Demystifying the Data Science Lab and AI Hub for Business Analytics
21 January 2020 | ...integrate the output from the data science lab to the overall data and analytics architecture. See for more details around the implementation. The data science...across the entire data and analytics workflow, from data...
Analysts: Soyeb Barot, Joseph Antelmi
Delivering Relevant Content and Knowledge to Customers Is Key to Great Customer Service
05 December 2019 | ...servicing experiences, such as those using technologies from vendors including Almawave, BeyondCore, CRMNEXT, Genesys, Iridize, Jacada, Oracle (Intelligent Advisor)...
Analysts: Drew Kraus, Olive Huang, Gene Phifer, Jim Davies, Mick MacComascaigh, Brian Manusama, Irina Guseva
Creating a Data Strategy
26 November 2019 | A data strategy is a plan of data management projects that support business goals. This strategy includes technology, along with improvements or changes to the organization, processes and policies. This guidance describes how data and analytics technical professionals can create a data strategy.
Analysts: Joe Maguire
The Gartner Customer Service Technology Vendor Guide, 2019
27 June 2019 | ...and hosted community. For more information, see Vendors include: Agent IQ Almawave (Iride CRM) Aptean (Knova) AnswerDash Astute ComAround Coveo Dezide eGain...marketing campaign or a new product pricing strategy). Vendors include: Almawave Avaya (Spoken Communications) CallMiner Genesys...
Analysts: Nadine LeBlanc, Jim Davies, Steve Blood, Melissa Davis, Brian Manusama, Simon Harrison, Drew Kraus, Olive Huang, Jim Robinson, Anthony Mullen
Market Guide for Mobile Workforce Management Systems for Utilities
ARCHIVED 29 April 2019 | MWM systems are important software in utility operations to help deliver on and optimize utility-specific needs and achieve greater field productivity. Utility CIOs can use this Market Guide to understand MWM oferings and market direction to find products to better manage utility field resources.
Analysts: Nicole Foust
Market Guide for Customer Management BPO Service Providers
ARCHIVED 14 March 2019 | ...big data analytics services and real-time speech analytics, provided by Almawave, an associate company. AlmavivA has a portfolio of IT solutions, characterized...
Analysts: TJ Singh, Misako Sawai, Brian Manusama
Understanding Your Customers by Using Text Analytics and Natural Language Processing
ARCHIVED 31 January 2019 | ...enterprise text analytics practice for customer data. The first step to gaining insight into your customers is understanding who they are, both individually and...provided by a particular text analytics pipeline will be determined by the application it is...
Analysts: Darin Stewart
China Summary Translation: 'Hype Cycle for Analytics and Business Intelligence, 2018'
ARCHIVED 07 January 2019 | ...aligns to the fact that data and analytics are interrelated and important. Hype Cycle for Analytics and Business Intelligence, 2018 Source: Gartner (July...elements for data and analytics leaders to form this...
Analysts: Melody Chien, Jim Hare
Competitive Landscape: Customer Management BPO Services
ARCHIVED 18 December 2018 | Service providers need a focus on competitive advantage, M&A and risk profiling to succeed in both traditional and digital services in a hypercompetitive market. CM BPO service providers should align capabilities and functionality with key competitive strategies that help differentiate services.
Analysts: TJ Singh
Market Guide for Text Analytics
ARCHIVED 05 November 2018 | ...Website HQ Country HQ Region APAC EMEA LATAM NA Almawave Iride Text Analytics Application www.almawave.it Italy EMEA No Yes Yes Yes Amazon Amazon Comprehend...Adoption Major Domain Supported Use Cases Languages Supported Technology Almawave Yes Government, telecom, media...
Analysts: Melissa Davis, Shubhangi Vashisth, Stephen Emmott, Erick Brethenoux
The Gartner CRM Vendor Guide, 2017
9 June 2017 | …landscape(s) and conduct briefings where appropriate. Vendors include: Altitude Almawave Amazon (Echo) Apple (Siri) Aspect Mila Automation Anywhere Salesforce BeyondCore…by that community. Vendors include (note that VCAs are not listed here): Almawave (Iride CRM) Aptean Knova AnswerDash…
Magic Quadrant for Customer Management Contact Center BPO, Worldwide
22 March 2017 | …and limited knowledge management and analytics services as key concerns. AlmavivA is ranked as a Visionary in this year’s report. The company is headquartered…semantic and statistical analytics for the efficient analysis of big data. AlmavivA has invested significantly in analytics and…experience management solutions with advanced big data analytics, provided by Almawave. The company has a portfolio of IT solutions, characterized by an integrated…in analytics and automation technologies through its associate company — Almawave. These technology investments have helped the…
Market Guide for Key Customer Management BPO Service Providers in a Digital-Driven Market
21 December 2016 | Public Sector Retail Services Travel and Transportation Utilities Aegis AlmavivA Alorica Atento BELLSYSTEM24 Capita Cognizant CGS Concentrix Conduent (Xerox)…Mumbai, Noida, Pune, Shimoga, Sivganga, Srinagar, Trivandrum, Vijaywada AlmavivA Italy U.S. Italy, Romania Tunisia Brazil, Colombia……innovative CX management solutions with advanced big data analytics, provided by Almawave. The company has a portfolio of IT solutions, characterized by an integrated…
These Overlooked Assistance Tools for Your Customer Service Agents Can Boost Productivity
17 November 2016|…Pegasystems, eg solutions, Sapience, Morphis, Genesys Process guidance SpiceCSM, Almawave, WalkMe, Iridize, Genesys, BeyondCore, edorasware Process automation Pegasystems…
Hype Cycle for Data Science, 2016
25 July 2016 | Penetration: 5% to 20% of target audience Maturity: Adolescent Sample Vendors: Almawave; Cambridge Semantics; Clarabridge; Digital Reasoning; IBM; KNIME; Lexalytics..
Hype Cycle for Business Intelligence and Analytics, 2016
25 July 2016 | Penetration: 5% to 20% of target audience Maturity: Adolescent Sample Vendors: Almawave; Cambridge Semantics; Clarabridge; Digital Reasoning; IBM; KNIME; Lexalytics…
How Smart Machine Technologies Will Change Knowledge Management
11 July 2016 | workbench providers (Angoss, Ascribe, Expert System) and solution specialists (Almawave, Angoss, Clarabridge, Forest Rim Technology). For a comprehensive list…
Hype Cycle for Market Research, 2016
8 July 2016 | Penetration: 5% to 20% of target audience Maturity: Adolescent Sample Vendors: Almawave; Cambridge Semantics; Clarabridge; Digital Reasoning; IBM; KNIME; Lexalytics…
The Gartner CRM Vendor Guide, 2016
9 May 2016 | by that community. Vendors include (note that VCAs are not listed here): Almawave (Iride CRM) Aptean Knova AnswerDash Astute Solutions (Astute Knowledge)…a marketing campaign or new product pricing strategy). Vendors include: Almawave Avaya (Aurix) CallMiner Genesys (Utopy) HPE Autonomy…
Market Guide for Text Analytics
16 December 2015 | email sentiment to define risk of churn). Vendor examples include Angoss, Almawave, Clarabridge and MarkLogic. Component providers, which deliver specific…Mitre, Salesforce, Oracle. operations@lingpipe.com Solution specialists Almawave Rome, Italy North America EMEA Latin America Iride KM…
Markets&markets, Speech Analytics Market Global Forecast to 2020
April 2016 |Speech Analytics Market by Type (Solutions (Speech Engine, Indexing, Analysis and Query Tools, and Dash Boards and Reporting Tool) and Services), by Deployment Type (On- Remise, Cloud), by Organization Size, by Vertical, & by Region – Global Forecast to 2020
Hype Cycle for Contact Center Infrastructure, 2015
ARCHIVED 31 July 2015 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya; CallMiner; Genesys; HP (Autonomy); Interactive Intelligence; Mattersight…Penetration: Less than 1% of target audience Maturity: Adolescent Sample Vendors: Almawave; Avaya (Aurix); CallMiner.
Hype Cycle for Customer Analytic Applications, 2015
ARCHIVED 31 July 2015 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya; CallMiner; Genesys; HP (Autonomy); Interactive Intelligence; Mattersight…
Hype Cycle for Digital Workplace, 2015
ARCHIVED 22 July 2015 | Penetration: Less than 1% of target audience Maturity: Adolescent Sample Vendors: Almawave; Avaya (Aurix); CallMiner; Genesys (Utopy); HP (Autonomy); Interactive…
Hype Cycle for CRM Customer Service and Customer Engagement, 2015
ARCHIVED 17 July 2015 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya; CallMiner; Genesys; HP (Autonomy); Interactive Intelligence; Mattersight…Penetration: Less than 1% of target audience Maturity: Adolescent Sample Vendors: Almawave; Avaya (Aurix); CallMiner…
Hype Cycle for Advanced Analytics and Data Science, 2015
ARCHIVED 6 July 2015 | Penetration: Less than 1% of target audience Maturity: Adolescent Sample Vendors: Almawave; Avaya (Aurix); CallMiner; Genesys (Utopy); HP (Autonomy); Interactive…
Market Trends: Smart Computing and Analytics Rejuvenate the Enterprise Search Market, 2014-2017
ARCHIVED 2 July 2015 | …categorization and clustering. Access Innovations, Active Navigation, Almawave, Attensity, Basis Technology, Braintribe, CallMiner, Clarabridge, Cognitec…
The Gartner CRM Vendor Guide, 2015
ARCHIVED 11 March 2015 | …Teleperformance Webhelp Germany: arvato walter services Ireland: Voxpro Italy: Almaviva Nordic countries and Luxembourg: Transcom Netherlands: Cendris Romania:..a marketing campaign or new product pricing strategy). Vendors include: Almawave Avaya (Aurix) CallMiner Genesys (Utopy) HP Autonomy Interactive Intelligence…can be accessed and retrieved only by that community. Vendors include: Almawave (Iride CRM) AnswerDash Aptean (Knova) Astute…
How to Onboard Customer Engagement Center Agents
ARCHIVED 8 September 2014 | and maintain their flows. Key vendors here include WalkMe, Iridize and Almawave. This performance support approach ensures that the new agents learn the…
Understanding the Knowledge Management Vendor Landscape for CRM Customer Service
ARCHIVED 29 August 2014 | available as part of your current Gartner subscription. Vendors include: Almawave Iride CRM AnswerDash Aptean Knova Astute Knowledge Coveo eGain Eptica FacilityLive…
Hype Cycle for Content and Social Analytics, 2014
ARCHIVED 4 August 2014 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya; CallMiner; Genesys; HP (Autonomy); Interactive Intelligence; Mattersight…Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya (Aurix); CallMiner…
Hype Cycle for Customer Analytic Applications, 2014
ARCHIVED 30 July 2014 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya; CallMiner; Genesys; HP (Autonomy); Interactive Intelligence; Mattersight…
Hype Cycle for Digital Workplace, 2014
ARCHIVED 29 July 2014 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya (Aurix); CallMiner; Genesys (Utopy); HP (Autonomy); Interactive…
Hype Cycle for Advanced Analytics and Data Science, 2014
ARCHIVED 30 July 2014 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya (Aurix); CallMiner; Genesys (Utopy); HP (Autonomy); Interactive…
Hype Cycle for CRM Customer Service and Customer Engagement, 2014
ARCHIVED 25 July 2014 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya; CallMiner; Genesys; HP (Autonomy); Interactive Intelligence; Mattersight…Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya (Aurix); CallMiner…
Hype Cycle for Contact Center Infrastructure, 2014
ARCHIVED 24 July 2014 | Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya; CallMiner; Genesys; HP (Autonomy); Interactive Intelligence; Mattersight…Penetration: Less than 1% of target audience Maturity: Emerging Sample Vendors: Almawave; Avaya (Aurix); CallMiner…
The Gartner CRM Vendor Guide, 2014
ARCHIVED 10 March 2014 | …International Teleperformance Transcom Germany: arvato walter services Italy: AlmavivA Nordic Countries and Luxembourg: Transcom Netherlands: Cendris South Africa:…a marketing campaign or new product pricing strategy). Vendors include: Almawave Avaya (Aurix) CallMiner Genesys (Utopy) HP Autonomy Interactive Intelligence…a marketing campaign or new product pricing strategy). Vendors include: Almawave HP Autonomy Avaya (Aurix) CallMiner Genesys (Utopy…
Market Guide for Contact Center Speech Analytics
ARCHIVED 7 March 2014 | …provide more understanding of the market and its offerings. (www.almawave.it ) Almawave is part of AlmavivA Group, a leading provider in the Italian information…more than 400 million multichannel contacts every year. Founded in 2008, Almawave‘s vision is to help organizations…
News
“L’AI permette al cittadino di accedere ai servizi della PA con facilità usando il linguaggio naturale”: il CEO Valeria Sandei ai microfoni di ETA BETA di Rai Radio1
“L’intelligenza artificiale permette al cittadino di accedere ai servizi della Pubblica Amministrazione con facilità usando il linguaggio naturale” spiega Valeria Sandei, CEO di Almawave ai microfoni di ETA BETA, trasmissione radiofonica di Rai Radio1 condotta da...
Ripresa e crescita passano per l’AI. L’AD Almawave Valeria Sandei a MF Milano Finanza
«La ripresa del nostro Paese passa anche per l'Intelligenza Artificiale: le aziende italiane lo hanno capito. Siamo solo all'inizio nello sviluppo delle sue potenzialità: i margini di applicazione sono ancora molti. Su questo fronte, da anni, portiamo il nostro...
Almawave: nuova Brand Identity, un’onda nell’Universo dell’AI
Almawave, società italiana leader nell’Intelligenza Artificiale e nell’analisi del linguaggio naturale, scritto e parlato, ufficializza oggi l’adozione di un nuovo logo aziendale e il lancio del nuovo sito. Un’onda in movimento, come il moto incessante...
Almawave acquisisce la maggioranza di OBDA Systems
Fronte comune nell’AI: ufficializzata l’operazione con la startup nata all’Università La Sapienza e specializzata nella gestione evoluta dei dati delle imprese. “Un investimento in competenze che rafforza il nostro know-how e ci apre a nuove sfide ed opportunità”...
Almawave snellisce la burocrazia con i Big Data: approfondisci sul Corriere della Sera
L’intelligenza artificiale di Almawave applicata ai Big Data semplifica il rapporto con la Pubblica Amministrazione per tutti noi cittadini. L’articolo del Corriere della Sera racconta quanto la tecnologia snellisca la burocrazia. Con il solo uso della voce si possono...
Almawave: nei primi 9 mesi 2020 il fatturato sale del 33%
Al terzo trimestre ricavi per 18 milioni di euro, l’Ebitda a quota 4 milioni. “Gli ambiti che interessano il nostro business sono in assoluta espansione e crescita, in Italia e nel mondo” sottolinea il CEO Valeria Sandei Roma, 15 Gennaio 2021 – Almawave, leader...
Il domani parla 30 lingue: l’AD Almawave Valeria Sandei su Forbes Italia
Qual è il potenziale dell'AI? Oggi i grandi temi sono sanità e pubblica amministrazione: "Con le soluzioni AI di Almawave riusciamo ad accelerare tutti i percorsi di digital transformation per la PA perché siamo in grado di aiutarle a capire quando applicare...
“La vertical AI per il salto digitale delle aziende”. L’AD Almawave Valeria Sandei a MF Milano Finanza
L’Intelligenza Artificiale italiana che estrae valore dai Big Data Ogni giorno gli utenti di Internet producono nel mondo 2.500 miliardi di miliardi di bytes. Una mole di dati gigantesca e in continua crescita. Il rapido sviluppo della digitalizzazione contribuisce ad...
Giornata Internazionale delle Persone con Disabilità: l’appello del Disability Pride Network alle istituzioni e alla società civile
Oggi e domani si celebra la Giornata Internazionale delle Persone con Disabilità: associazioni, enti, aziende e cittadini di diversi paesi che fanno parte della rete Disability Pride lanciano un appello al Paese sui diritti civili delle persone con disabilità. Verrà...
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Intelligenza artificiale, l’ecosistema future proof firmato Almaviva-Almawave
30/10/2018 CORRIERECOMUNICAZIONI.ITVia libera della Giunta regionale del Veneto alla realizzazione del “Portale della Cultura”.
26/01/18 REGIONE.VENETO.ITCultura, la Regione investe 1,3 milioni per il nuovo portale unico
26/01/18 VENETOECONOMIA.ITL'assistente vocale 'intelligente' è l'alleato del manutentore del futuro
21/01/18 agi.itIndustria 4.0, si apre l’era della manutenzione “smart”
15/01/18 corrierecomunicazioni.itLa manutenzione nell’era dell’Intelligenza Artificiale
15/01/18 Digital VoiceIndustria 4.0: anche la manutenzione sul campo entra nell’era dell’Intelligenza Artificiale
15/01/18 MEDIAKEY.TVAlmawave: partnership con OverIT su intelligenza artificiale
15/01/18 MILANOFINANZA.ITValeria Sandei: “Big data, sfida strategica per la PA”
15/12/2017 CORRIERECOMUNICAZIONI.ITIndustria 4.0, una sfida che riguarda tutti
09/12/17 Milano FinanzaAmati: “PA digitale a portata di smartphone grazie a Spc”
09/11/17 CORRIERECOMUNICAZIONI.ITTurismo 4.0, Venezia al secondo posto in Italia per interazioni social: con 2 lati negativi
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